iMarket VoIP Deployment Testing

Customer : iMarket Communications imarket logo

Application: VoIP Deployment Testing

Product: NE-ONE Network Emulator

Cliff Wilton, VP Engineering, EMEA: “In terms of set up, I would say that within 5 minutes of getting it out of the box we had the NE-ONE set up exactly as we wanted to. It is one of the simplest pieces of test kit I have ever used".

“The outlay for an NE-ONE is modest. We have achieved multi-fold ROI very quickly with it by being able to conduct realistic proof-of-concepts prior to signing up line rentals with the carriers.  It has helped to demonstrate the robustness of our financial trading solutions and given our customers the reassurance that when they invest in our products, they are going to work as expected. All in all, it has been a Win/Win situation.”

(click here for the full story)

Mayflex Network Profiling

Customer : Mayflex Mayflex logo

Application: Network Troubleshooting & Reporting

Product: NE-ONE Profiler

Martyn Basset, Network Support Analyst: "Incidents were very difficult to analyse as they would happen infrequently and there was no way of going back in time to identify the root cause of the problem.  Using packet captures and tools like Wireshark were too complex and were not practical.  We decided to research the marketplace for a tool that could provide visibility across the network enabling us to quickly identify the cause of a performance issue”.

“Being able to quickly identify application performance issues using the NE-ONE Profiler has saved us countless hours instead of wading through packet capture files. The relatively small investment has paid for itself many times over and we continue to use Profiler to understand and optimize our network”.

(click here for the full story)

Jagex Online Gaming Testing

Customer : Jagex Games Studio Jagex logo

Application: Online Games Testing & Problem Resolution

Product: NE-ONE Virtual Test Network

Mathew Burnett, Head of RuneScape CoreTech: “Our Operations Engineers are highly skilled but we need them to focus on core business rather than spending time trying to simulate appropriate network conditions. As a result, we were looking for a virtual test network that was quick to set up, easy to use and didn’t require the user to be a ‘network specialist’ to operate it.”

Willem Amoraal, IT Manager: “The cost of purchasing iTrinegy’s NE-ONE has easily been recovered in the savings in time we have achieved by not having to use our old in-house emulator. The ROI for us has been the real ease of use of the product and quick speed of set-up and deployment. However, the main benefit is the fact that we have been able to achieve a higher level of customer service which fits in with our philosophy of providing fantastic experiences for our community.”

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Profiler Plus Ensures Application Performance for the NHS in Yorkshire

Customer: NHS-logoNHS West & South Yorkshire and Bassetlaw Commissioning Support Unit

Application: Application Performance Monitoring & Network Troubleshooting

Product: Profiler Plus

Paul Simms, Network Support Manager, "We deployed iTrinegy’s Profiler Plus device onto the local network and began to monitor network performance over a period of seven days. We quickly established that the Clinical Systems response times over the NHS national network were well within acceptable levels - the cause of the performance problem was identified and quickly resolved”.  Paul continues, “Profiler Plus was able to produce a definitive list of the users and devices that had caused the bandwidth bottlenecks. After consultation with the Practice Manager and staff we quickly restored system access.  Profiler Plus has been used on a number of sites with similar performance related problems - all with positive outcomes.”

(click here for the full story)

AppQoS APM Delivers Cost Savings for IPF

Customer: International Personal Finance plc (IPF)   IPF-logo

Application: Application Performance Monitoring

Product: AppQoS

Clive Young, Network Architect “AppQoS was very easy to get going and I immediately started by measuring all of our web page response times. In the Czech Republic, it identified a 750K xml file was being loaded to every client PC at start-up and this took an average of 7.5s to serve. Discussions with our Focus application support partner have led to a re-write of the application code to minimise the size of the product catalogue downloaded at start-up. Success!"  

“A real bonus for IPF is that a WAN acceleration solution with significant initial implementation costs and associated on-going managed service costs to support it is not going to be required. AppQoS helped us show that we didn’t need this technology to ensure the performance of Focus and the company has saved significant money in the process!” (click here for the full story)

 

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